Shipping policy

All of our orders are delivered either by us, or by one of our trusted third-party delivery partners.

Once your order has been placed, we will call you, usually within 24-48 hours to confirm when your bed and/or mattress is scheduled to be built and will offer you a delivery date.

Your order will be delivered on or before the date shown when ordering, but is usually available for delivery within 7-14 days from ordering, depending on peak times.

We are able to fast-track an order (for an additional cost), you would need to get in touch with our sales team prior to ordering but this usually means your order is delivered in 2-5 days.

We can provide a guaranteed delivery date prior to ordering if you get in touch with our sales team. They will be more than happy to help to ensure you get your order when you need it - guaranteed delivery dates are offered at no additional cost.

We aim to be as flexible as possible, if you need us to hold your order until you are ready to receive it, you do not need to take delivery before the date shown. We can be flexible with house moves and we know things can change. You will not be charged for this service.